Privacy Policy

Parent Teacher Online Ltd, owners of Parent Teacher Online provide the following Privacy Statement

SERVER AND DATA LOCATION

We own all our own software and do not rely on third party hosted solutions. Our servers are co located at: UKFAST, Trafford Park Manchester UK.

COLLECTING ANONYMOUS INFORMATION

We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collected into aggregate results in order to evaluate our service and business practice.

We may share non-personal, aggregated information while demonstrating to other schools or for research purposes. We will never identify or disclose individual customers or visitors information, but may disclose how many users and traffic volumes to other potential schools.

COLLECTING PERSONAL INFORMATION

We collect personal information submitted by schools or parents to manage and deliver the parent teacher interview booking service. We do not disclose personal information to any person/s or organisations for any purpose.

USE OF PERSONAL INFORMATION

We will use personal information as supplied by schools or parents to process and deliver our service. We do not disclose any information unless information is accessed via a login and password. We also retain archived information in a secure online system that is available by schools for future use. This is so we have a record of all transactions should a school wish to retrieve such information.

We do not publish personal information about an individual or a school.

Under no circumstances will Parent Teacher Online Ltd (Owners of PTO) sell or receive payment for licensing or disclosing your personal information.

COOKIES

We DO NOT use cookies.

PRIVACY

Personal information like address, phone etc is not collected to deliver our PTO service. Once you have logged in your account will remain open until you quit the browser or you log out, or there is a time out, whichever occurs first.

EMAIL ADDRESSES

In the event that you or your school provides us with your email address, we will store your email address if you: send us a query; place an order or subscribe to information. Your email address is used for the purpose you provide it for and for statistical information. We will from time to time send emails to registered administrator accounts with details of system updates. Administrators may opt out of these communications using instructions provided in the message.

Email addresses are never used or disclosed for any other purpose.

SPAM

We will never knowingly send you electronic messages without your consent. For more information on the  the Privacy and Electronic Communications (EC Directive) Regulations 2003 please visit the relevant website.

FIREWALL

Our system is protected by the Parent Teacher Online network firewall. A firewall is a hardware and software security system designed to filter specified exchanges of information and restrict access to authorised systems and users.

THIRD PARTIES

Parent Teacher Online never sells personal or anonymous information to third parties.

FEEDBACK AND COMPLAINTS HANDLING PROCEDURE

Parent Teacher Online welcomes feedback and attends to all complaints promptly. Please email, fax or write to us using the contact information provided on our website.